The benefits of outsourcing are far-reaching, and outsourcing to Mexico has particular advantages for lowering costs and having access to talented bilingual workers. Whether you have an e-commerce business, a service company, or a brick-and-mortar shop, hiring remote workers can be a big boon for your business. This guide offers an overview of outsourcing and explores the benefits of outsourcing various parts of your business.
What Is Outsourcing?
Outsourcing is when a business hires a third party to provide services or perform tasks for the business. Instead of assigning these tasks to an employee within the company, outsourcing hires a third party to do the job. One of the most common forms of outsourcing is hiring a virtual assistant. Remote workers can provide administrative support from a different location, often with cheaper costs and other advantages.
You can outsource a wide range of tasks that need to be done for your business. Virtual assistants can answer phones, take customer service inquiries, assist with sales and lead generation, and help CEOs stay organized by making appointments and answering emails. Remote workers are also often used for assisting with social media and digital marketing. A bilingual virtual assistant who speaks Spanish can also provide customer service in both Spanish and English and help expand your company’s reach within the large Spanish-speaking market.
Benefits of Outsourcing
In the U.S., 66 percent of businesses outsource at least one department, according to Zippia. In the study, 8 out of 10 small businesses outsource. There are reasons that so many companies ranging from large corporations to small businesses outsource. One of the driving factors for outsourcing is reducing costs. According to Zippia, 59% of businesses cite cost as the biggest reason for outsourcing.
Cutting costs is one of the top benefits of outsourcing. By hiring remotely, you cut down on local staffing costs. In addition, outsourcing hones in on the specific tasks you need help with so you don’t have to create a whole full-time position but just pay for the remote work hours it takes to get the tasks done. Outsourcing also allows you to pay lower rates than local rates when you outsource to workers in places like Mexico, which have a lower cost of living.
Improved efficiency is another one of the benefits of outsourcing. With outsourcing, you can focus on what your business needs help with and hire experts in the realm without having to commit to a full-time position or add additional tasks that may not be specialties. For instance, if you need someone to focus solely on your customer relationship management, you can hire a virtual assistant who is experienced with CRM. Or if you need a skilled customer service professional to answer phone calls, outsourcing to a customer service assistant will do the job.
Outsourcing promotes the growth of your business. With affordable outsourcing rates, you can retain the experts you need to improve your business efficiency and reach. Growing a business requires organization and tracking, and a remote worker can provide data entry and organizational services. A Mexico virtual assistant, for instance, will be able to do the repetitive yet necessary tasks in your business to free you up to focus on increasing sales and growing your business.
Expanded access to talent is another benefit of outsourcing. Hiring remotely opens up your access to more talent. When you need someone who offers specialized services, you are no longer limited to local candidates in the field but can instead gain access to international talent. Whether you need a tech expert or a dedicated marketing assistant, outsourcing allows you to find the right person.
Reach new markets with bilingual services. The U.S. is home to the second biggest Spanish-speaking population in the world, and you can tap into this market with a bilingual virtual assistant. Outsourcing to Mexico with Bolt Business Solutions gives you the advantage of bilingual virtual assistants who deliver excellent customer service in Spanish and English, increasing your sales and customer satisfaction. Bilingual VAs can answer phone and email inquiries as well as provide translation services when needed.
More time to focus on expanding your business is another benefit of outsourcing. As your company grows, you will require more data entry, increased marketing, and continued daily tasks to keep your operation running smoothly. A remote worker can provide the services you need help with to free up your time to focus on doing what you do best – running and expanding your business. A virtual assistant also frees up your staff so they don’t have to focus on tedious, repetitive tasks and can instead help expand your business and improve services.
Outsourcing to Mexico
There are key advantages to outsourcing to Mexico. In addition to the above benefits of outsourcing, you will also reap the rewards of having bilingual service options. A bilingual virtual assistant can help your company provide the best quality of service to people who speak Spanish. The continually growing Spanish-speaking market can help your business expand considerably.
According to the “Multicultural Economy Report” by the University of Georgia, the $1.5 trillion Hispanic market is the largest ethnic market in the U.S. and has risen by 212 percent – $500 billion – since 2000. With a bilingual service provider, you position your business to serve clients in English and Spanish and you can gain insights into the Spanish-speaking market from a professional located in Mexico.
By hiring a company in Mexico for your outsourcing needs, you also save substantially on labor costs. Bolt Business Solutions provides high-quality outsourcing services to companies across the U.S. with skilled bilingual remote workers. Bolt also offers employment opportunities to people in underserved areas of Mexico while offering budget-friendly prices to Americans. Whether you need a marketing assistant, bilingual phone support people, or lead generation specialists, Bolt can provide the best-qualified professionals at the best prices. Contact us today for a free quote and get started outsourcing and expanding your business.